Ordering and pick-up systems

A REVOLUTION IN SERVICE

With a simple touch, the SERVICE TUBE table lamp turns red, meaning the guest is signalling a request to the service staff.

By touching the lamp, you alert the service staff to your request!

It is time for a revolution in service.

Touch – Order – Enjoy

Everyone knows the problem of being overlooked in a restaurant. It is unpleasant and creates the impression of poor service.

In fact, this problem leads to lost sales or even bad reviews for the restaurant or hotel establishment concerned.

The SERVICE TUBE table lamp - a new waiter call system, solves this problem in a simple yet elegant way: With a simple touch “Touch for Service!” the guest signals their request to the service staff.

TOUCH

When touched, the SERVICE TUBE table lamp turns red, signalling a service request.

YOU INFORM THE SERVICE STAFF

The service staff are informed in real time via the app, the smartwatch app and the service indicator.

ORDER COMPLETION

Immediately after the order is taken, the SERVICE TUBE table lamp is deactivated by touch - the customer's request has been handled.

The SERVICE TUBE table lamp in operation

The SERVICE TUBE table lamp can be used flexibly in gastronomy and the hotel industry.

Communication between guests and service staff improves and the satisfaction of everyone involved increases.

SERVICE TUBE

There is one SERVICE TUBE per table, assigned to the respective table.

With a simple touch, the SERVICE TUBE turns red and the service staff are informed of the service request. In addition to its service function, the SERVICE TUBE table lamp is a pleasant, soft source of light. It can be customised with an individual design.

SERVICE INDICATOR

The SERVICE INDICATOR is located in an area that is easily accessible and visible to the service staff.

When a customer makes a service request, the SERVICE INDICATOR lights up red and the staff know that a guest has a request. Waiting times for guests are thus significantly reduced.

APP – APPLICATION

In addition to the SERVICE INDICATOR, the Service Tube APP can be installed on a tablet and/or smartphone placed in a location that is easily accessible and visible to the service staff.

The app displays the guests' service requests and also clearly shows which table has pressed the request on the SERVICE TUBE.

Use in GASTRONOMY

Everyone knows the problem of being overlooked in a restaurant. It is unpleasant and creates the impression of bad service. In fact, this problem leads to lost revenue or even bad reviews for the catering establishment concerned.

In an establishment with many tables, some of which are difficult to see, the SERVICE TUBE ordering lamp effectively supports the handling of customer requests. With a simple touch, the SERVICE TUBE turns red and the service staff are informed about the table via the app, smartwatch or service indicator.

Benefits for gastronomy

- Better service
- More satisfied customers
- Ideal for tables that are difficult to see
- Increased revenue per table
- Staff can be deployed more efficiently
- Possible staff savings
- A pleasant, soft source of light - saves on table candles
- Modern advertising through the individual design of SERVICE TUBES

Use in the HOTEL LOBBY

Hotel lobbies are large, the bar is far away and not all guests want to order something. So how do you provide the most efficient yet unobtrusive service? The solution is the SERVICE TUBES table ordering lamp.

Use in SPAS

Spa areas, relaxation zones and pools are large, spacious, winding and harder to access.

Well-placed SERVICE TUBE table lamps can be used to quietly call the service staff and place an order at any time. The service staff can approach guests in a targeted, discreet manner and handle their orders.